We’ll keep you updated every step of the way, whether your item ships right away.
If you need to know the status of your order pleas email us at support@titancleaningsupply.com with your order number.
In-Stock Items:
If your item is in stock, it will ship within 5-8 business days after we process your payment. As soon as it ships, you’ll receive a confirmation email with a tracking link so you can monitor your delivery in real time.
Delays:
If there is any delay outside of Titan Cleaning Supply’s control such as when our suppliers notify us of manufacturing issues or increased seasonal demand—we will immediately inform you via email and SMS. Honesty is one of our core values, and we genuinely care about our customers, so we make sure to keep you updated with the latest information every step of the way.
Thank you for understanding and trusting us.
Tracking & Notifications:
One we have shipped the item, to view your order status and estimated delivery date, go to My Orders.
For real-time updates, click “Track Your Package.” You can even sign up for text alerts to stay informed every step of the way.
Questions?
Business Name: Titan Cleaning Supply
Live Chat Support: Bottom Right
Phone: (888) 758-6697
Email: support@titancleaningsupply.com
Customer Service Hours: Monday to Saturday 9 AM - 9 PM PST